Platinum Membership Makeworksheets.com Help Guide
This help guide will continually be updated as members submit questions
and concerns. Below you will find frequently asked questions (FAQs). If
you are having difficulties and the FAQ below does not answer your question,
please contact our support technicians by submitting a support ticket
here. Support is provided via email.
The vast majority of printable pages available on Makeworksheets.com
are in HTML format. Due to the use of HTML format, printing success will
vary based on your printer, ISP, web browser, and operating system. All
printable pages are optimized for printing via Internet Explorer 5.0+.
For best results when printing with web browsers, find the page setup
dialog box. In Microsoft Internet Explorer and Netscape Navigator, click
"File," then click "Page Setup" to set printing margins. Preview the printable
page prior to printing. When printing wide printable pages, you may want
to in Landscape mode. This will insure you fit all text on one page.
If the printable output is not satisfactory, we suggest that you create
the file in PDF format cut or paste the document into a word processor
application. This will allow you to manipulate the document to meet your
specifications. Make sure to read all printing directions within the application
you are working with.
What if a "Print" icon does not appear?
Just right-click over the new window that opens and choose "Print" from
the options that pop-up.
Background Printing Option
In some cases you will be required to turn background printing on within
your web browser. This is required to print the file in the same manner
you see it on your screen:
- For IE users, click on Tools > Internet Options > Advanced
Tab > Make sure "Printing background colors and images" is checked.
- For Netscape users, click on File > Page Setup > Make sure
"Print Backgrounds" is checked.
We feel that security is our job one. Your files and the security of
the information you process at our site is of the utmost importance to
us. Therefore, we run a sessions-based system on makeworksheets.com. Sessions-based
systems are the industry standard for secure servers. This allows our
facility the highest level of security for our members files. This does
not allow hackers to run password generators to break into to members
One-draw back of the sessions-based system is that members must advance
from web page to web page at least once every 30 minutes or the data that
you are trying to send to our servers becomes scrambled. The system then
automatically logs you out. Due to this error, the data you try to send
to the system will not be saved and the file your tried to create is unrecoverable.
One way to recover the data that you sent is to click the "Back"
button on your web browser and click "Repost" or "Retry".
If you are using a relatively new web browser the data will be stored
in your web browser and you can send it again.
To save a file on-line so that you can edit it at a later date:
A. When you create a final document, just click the "Save File" or "Would
you like to save??" button. The save button label depends on the application
you are using.
B. You be prompted to create a name for the file and asked which directory
you would like to save it in.
C. If you have created special directories (From the "My Saved Files Area")
you can save it to those directories or you can just choose "Default".
Then, click the "Submit" button.
D. You will receive a prompt to let you know that your file was successfully
E. To go back and "Edit" or "View the Printable version", just click on
the "My Saved Files" icon and navigate to the directory you saved the
Saving a file off-line on your computer:
Note: If you only save it in the off-line version, you will not be able
to edit this file at a later date.
You have two options for saving files offline. You can save in PDF or
Saving files in PDF format:
A. When you create a final document, just click the "Save File as PDF"
B. A pdf version will be automatically generated for you. Just click the
"Save" icon to save the file to a local drive.
Saving files in Word format:
A. When you create a final document, just click the "Save File as Word
File " button.
B. A new window will open with the Word version.
Note: If you have firewall rules in place to block Active X controls,
you will need to authorize the document to open within your web browser.
At the start of every member's account, every member is granted the ability
to save up to 20 files. If you need to save more than 20 files, you can
purchase more space that will give you the ability to save more files
than 20. Just click on this link:
The extra file space that you purchase will last the life of your account.
For example, if you purchase extra file space the first year you are a
member, that extra space will stay with your membership throughout year
two, three, four, and so on. Extra file space is a one-time fee.
Word Search Maker Tips
You may receive a time out error if you do not allow enough space for
the letters to spread out throughout the puzzle.
To correct this: Word Search Maker Tips: To insure that all of your words
fit in your Word Search, make sure to provide enough space across and
down when creating the puzzle. The default settings are 9 letters across
and down (81 characters). If you are using more than 10 words, we would
suggest that you increase the number of letters across and down. In some
cases, you may not be provide enough space for the letter to spread out.
If you incur this error again, click "Back" and increase the number of
letters across and down.
Automatic Crossword Maker Tips
The automatic crossword maker randomly generates crossword puzzles. If
you do not like the output you receive the first time you create a puzzle,
just click "Previous Step" and submit the data again to create
a new puzzle arrangement.
Public Files Area
Our Public Files area is constantly growing. Files in this area have
been submitted by other members and reviewed by our staff prior to posting.
You can submit a file for this area from any application, just click the
"Save and Share" option when saving. This will allow you to
save the file normally and at the same time, the file is submitted to
our staff for review.
All public files function just as the files in your "My Saved Files"
area. You can view a printable version or edit any of these files.
To help you organize the files that you save, we have given members the
ability to create directories. Each member can create up to 20 directories.
For example, you may want to create a directory to hold all of the rubrics
you create in one area.
After you save a file, it is stored in your "My Saved Files" area. If
you choose to edit a file, all the data contained in the file will be
loaded into the application of which you created the file. As you go through
the steps, the data that you saved will load into text entry fields. You
may change that data at anytime to create a new worksheet. If you choose
to save the worksheet again after you have edited it, you will create
a new file.
All members have the option to delete files that they have saved previously.
Once you delete a file, it is permanently deleted from our system and
there is no way to recover the file.
Submitting Questions To Support
Our staff is on hand to answer your support questions as needed. We strive
to answer all of your questions within a 48-hour period. Most questions
are answered within a 12-hour period depending on volume.
Development Of New Tools
New "Tools" will be added to the system throughout various times. To
add new tools, our staff must shut down the entire site for up to 48 hours.
We will submit an email to all members at least a week ahead of time to
make them aware of the downtime.
New Tools Currently Under Development:
- Word List Manager
- Picture Math Maker
- Visual Square Puzzle Maker
- Sudoku Maker
- Game Board Maker
- Word Wall Maker
- Word Shapes Maker
- Math Flash Card Maker
- Flash Card Maker
Downtime / Server Issues
Our servers are constantly monitored. As with any web services, you may
experience periods of downtime and latency. We strive to keep this minimal.
Occasionally, we will add more servers or various hardware components
to our system to enhance performance. For all scheduled upgrades, we will
notify all members via email.
All user files are backed up every 24 hours at alternate locations. If
our servers were to experience a major outage, failure, and/or natural
disaster, a member may lose their last 24 hours of file saving in the
case of the worst scenario.